Terms & Conditions - Red Flakes Kashmir

Welcome to Red Flakes. By accessing our website, browsing our products, or placing an order, you agree to comply with and be bound by the following terms and conditions.

1. Product Authenticity & Quality Guarantee

All products offered by Red Flakes — including Pure Kashmiri Mongra Saffron (Kesar), Akhrot Giri, Mamra Almonds, Kashmiri Kehwa Spices, and Organic Oils — are guaranteed 100% authentic, natural, and directly sourced from Pampore and the Kashmir Valley.

2. Pricing & Payments

All product prices are listed in Indian Rupees (₹ INR). Payments can be securely completed using online payment gateways or Cash on Delivery (COD) where available. Prices and promotional discounts are subject to update without prior notice.

3. All-India Delivery & Shipping Policy

Red Flakes ships orders to all 36 States and Union Territories across India. Standard delivery typically takes 2 to 5 business days depending on destination location. Courier tracking info is provided upon dispatch.

4. Returns, Replacements & Refunds

Customer satisfaction is our utmost priority. If you receive a damaged or incorrect package, please contact our support team at 9906666946 within 48 hours of delivery for prompt inspection and replacement/refund.

5. Intellectual Property & Brand Rights

All logos, imagery, product titles, and content published on this website are the exclusive property of Red Flakes Kashmir. Unauthorized reproduction or use is strictly prohibited.

6. Contact Information

If you have any questions regarding your order or our terms, please contact us:

• Address: NH-44, opp CRPF Camp 192122, Lethpora, Pampore, Kashmir
• Phone / WhatsApp: +91 9906666946